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Refunds and unused credit

Updated 11 Nov 2026 · 2 min read

Refunds

Credit never expires. Unused credit paid by card can be refunded to the card or account it came from; contact us with the invoice number.

Crypto and bitcoin payments can’t be refunded. The app and the dashboard say so before you pay, and the credit stays in your balance.

Credit JigCam gives you, such as goodwill or promotional credit, is used before credit you paid for and is never refunded as money.

Failed starts and failed jobs are never charged.

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