FAQ
Questions, answered.
13 questions shown
Getting started
Real-time appearance transformation: your movement drives a target person or character, live or in video.
No. The AI runs on JigCam's cloud GPUs, one H100 per live session. A webcam (720p is enough) and an upload of about 1 Mbit/s are all your device needs.
Live Capture runs in Chrome, Edge and Firefox today. Apps for Windows, macOS, Linux, iPhone, iPad and Android are in development; the live pipeline is tested on Linux. One account and one balance work everywhere.
Live Capture
The live model draws 12 frames at a time. Waiting for those frames, generating them on the GPU and sending them back adds up to about 2.4 seconds. Pausing briefly after a gesture keeps you in sync.
Reserving an H100 and loading the model takes 3 to 12 minutes today, and it is free. If no GPU is in stock, the request is refused at no cost and retried.
Yes, with the desktop app, which adds the “JigCam” camera. Phones and tablets can’t be a camera for other apps, so they record or send the output to a computer.
Privacy and safety
Only the likeness of someone who has agreed to it, and characters you own or have rights to. Impersonating someone to deceive, defraud or harass breaks the acceptable use policy and closes accounts.
No. Camera frames stay in GPU memory during a session and are never written to disk. The server's copies of the output are deleted when the session ends, and the deletion is checked.
You. Photos are encrypted, and staff can open one only with a recorded reason, which you see on your privacy page.
Billing
No free minutes yet. The checks before a session and the GPU start-up are free, so you pay only once you're live.
Unused credit paid by card can be refunded. Crypto and bitcoin payments can’t be refunded; their credit stays in your balance and never expires. Credit JigCam gives you is used first and isn’t refunded as money. Failed starts and failed jobs are never charged, so there is nothing to refund for them.
In early access, $1 per started live minute and $2.49 per GPU hour for videos and characters. Start-up, waiting and failed starts are free.
Card, bank transfer, USSD and mobile money through Paystack; 300+ cryptocurrencies through NOWPayments; Bitcoin and Lightning through JigCam's own BTCPay Server; and the app stores in the phone and tablet apps.